At Aftab Trendz, customer satisfaction is our priority. We offer refunds only under specific conditions to ensure fairness and quality assurance.
Eligibility for Refunds
You may request a refund if:
- You received a damaged or defective product
- You received the wrong item
Conditions
- Refund requests must be made within 3 days of delivery
- The product must be unused, unwashed, and in original condition
- All tags and packaging must be intact
Non-Refundable Cases
Refunds will not be issued for:
- Change of mind
- Size issues (exchange available instead)
- Slight color differences due to lighting or screen settings
- Used or damaged products (not caused by us)
Refund Process
- Contact our support team with your order number and product images
- Once approved, you will be guided on how to return the item
- After inspection, your refund will be processed
Refund Method
- Refunds are issued via bank transfer or store credit
- Processing time: 5–7 working days after approval
Shipping Charges
- Delivery charges are non-refundable
- Return shipping costs may apply