Refund Policy

At Aftab Trendz, customer satisfaction is our priority. We offer refunds only under specific conditions to ensure fairness and quality assurance.

Eligibility for Refunds

You may request a refund if:

  • You received a damaged or defective product
  • You received the wrong item

Conditions

  • Refund requests must be made within 3 days of delivery
  • The product must be unused, unwashed, and in original condition
  • All tags and packaging must be intact

Non-Refundable Cases

Refunds will not be issued for:

  • Change of mind
  • Size issues (exchange available instead)
  • Slight color differences due to lighting or screen settings
  • Used or damaged products (not caused by us)

Refund Process

  • Contact our support team with your order number and product images
  • Once approved, you will be guided on how to return the item
  • After inspection, your refund will be processed

Refund Method

  • Refunds are issued via bank transfer or store credit
  • Processing time: 5–7 working days after approval

Shipping Charges

  • Delivery charges are non-refundable
  • Return shipping costs may apply